Once Onboard
- What is the smoking policy on the Carnival Destiny?
- What is Carnival's Sign & Sail program and how does it work?
- What is the dress code onboard?
- What is the Smoking Policy Onboard?
- What shore excursions are available and how do I book them?
- Is there internet access onboard?
- Can I call home from the ship?
- Is there an emergency number where people can contact me?
- Can special diets be accommodated?
- What dining options are available on board?
- Can I sit with my friends at dinner?
- Is child care available?
What is the smoking policy on the Carnival Destiny?
Cigarette smoking in public venues is only permitted in Carnival’s dance clubs and in designated areas within the casino and casino bar. Smoking (including cigars) is permitted in designated exterior open deck areas (port side) of all our ships. Additionally, smoking is allowed in the jazz club on the Carnival Destiny.
Effective December 1, 2011, smoking will be prohibited in all guest staterooms. Guests in balcony staterooms may smoke (including cigars) outside on their balcony. However, Spa suites and staterooms, inclusive of the balconies, will remain an entirely smoke-free environment.
Guests who smoke in their staterooms will be assessed a $250 cleaning and refreshing fee on their Sail & Sign account. Information on this fee is included in Carnival’s ticket contract.
What is Carnival's Sign & Sail program and how does it work?
Carnival may change this program without notice.
Sail & Sign is Carnival's cashless on board credit program, which allows guests to charge purchases directly to a personal account for convenience throughout the cruise.
Registration will take place on sailing day at embarkation or on board at the Information Desk. The completed application form (included in the cruise documents) must be submitted along with a 1) credit card, 2) U.S. currency, or 3) traveler's checks.
Personalized Sail & Sign cards will be provided to all guests on a booking (including minors) and are valid for use immediately upon boarding the ship.
The Information Desk can provide guests with a balance update at any time throughout the cruise.
All charges will automatically be billed to the guest's credit card at the end of the voyage. On the final morning of the cruise, a statement detailing all purchases made with the Sail & Sign card will be delivered to the guest's stateroom. The total amount will be applied to the credit card presented during registration. For those guests who put down a cash deposit, if there is an overpayment at the end of the cruise, the guest will receive the overpayment in the form of a check attached to their detailed statement on the final morning of the cruise.
Please remember, you're always welcome to make cash payments toward your final balance (even if you put a credit card down) at any time during the cruise.
Any inquiries regarding a Sail & Sign Account made after the cruise, need to be referred to the Guest Relations Department 800 438-6744 ext 71551 for researching.
Note:
The American Express "Persona Select" is not an acceptable credit card.
Regular ATM debit cards are not acceptable.
Guests may use a checking account debit card as long as it is a registered MasterCard or Visa card.
A guest traveling without his/her parents cannot use the parents' credit card even with the parents' written permission
The cardholding guest must be an authorized signer by the card-issuing bank.
Upon completion of the Sail & Sign Application Form, the cardholder agrees to pay for the individuals indicated on the form; it is not necessary for these individuals to be booked in the same room as the cardholder.
Important Note: A hold will be placed on the credit card or checking account debit card at the beginning of the cruise as a deposit for any onboard purchases. This will reduce the amount of available credit on the credit card or restrict the availability of cash in the checking account. The hold will be released and actual charges will be billed at the end of the cruise.
For 311 Caribbean Cruise, $100 per guest is used as a deposit and placed as a hold on the credit card when the Sail & Sign Account is opened.
What is the dress code onboard?
The dress code for 311 Caribbean Cruise is much more relaxed than a normal cruise. We want you to be comfortable! The only thing we ask is that you don't wear bathing suits or ripped clothing in the dining room. As we get closer to cruise time, we’ll be announcing several "theme nights" – so be prepared to get creative and join in on the fun!
What is the Smoking Policy Onboard?
From Carnival & Destiny Cruise Director:
SMOKING AREAS
Smoking is only permitted in the Pointe After Dance Club, The Downbeat Lounge, the back side of the Casino Bar and the starboard (right) side of the open deck. Cigar smoking is only permitted on the Downbeat Lounge located on Deck 5, Aft. The casino is a non-smoking lounge while closed. When open, smoking is limited and only permitted while playing at designated slot machines and table games.
Please note smoking in your cabin is prohibited and will incur a fine.
What shore excursions are available and how do I book them?
You can check out the amazing shore excursion opportunities on Carnival's website. http://www.carnival.com/Activities/
You cannot book shore excursions with Carnival until you are issued a booking number, which will happen about 4-6 weeks before the cruise sets sail. Once you have been issued the booking number, you can book excursions online at Carnival's website.
Is there internet access onboard?
The Internet is accessed via Carnival's C-band satellite system and utilizes state-of-the-art compression and acceleration technologies to deliver the best guest experience in the cruise industry. As a result, guests can feel right at home while surfing the internet at sea.
Internet Café Price List :
To utilize the internet service, the below options are available. Please note that the internet pricing options are identical, whether an Internet Café terminal is utilized, or a laptop. All internet access charges will be billed directly to the guest's onboard “Sail & Sign” Account.
An initial one-time Activation Fee of $3.95 applies to each user.
A basic time charge of $0.75 per minute (“Pay-As-You-Go”) is available. Minutes are rounded to the next full minute.
Discounted "Time Plans" offer guests the opportunity to enjoy a lower per-minute rate. These Time Plans do not have to be used in a single session and can be used anytime throughout the cruise until debarkation; No refund for unused minutes; Upgrading selected pricing option is not available. Plans are subject to change.
30 minutes for $16.50 ($0.55 per minute)
60 minutes for $24.00 ($0.40 per minute)
Can I call home from the ship?
You can dial direct via satellite from the phone in your cabin 24 hours a day regardless of the ship's location (until 4AM Monday morning). The rate is $6.99 per minute for calls to the United States, Canada and Puerto Rico and $9.99 per minute for all International calls and will be billed to your sail and sign card (no calling cards/credit cards/800#s or collect calls).
In addition, some Carnival ships allow the use of personal cell phones.
Is there an emergency number where people can contact me?
Friends and family may call guests on board via Maritime Telecommunications Network (MTN) Shore-to-Ship telephone service. The rate is $9.50 per minute from the US; additional long distance charges may apply from outside the US (charges must be applied to the caller's credit card: MC/Visa/Amex/Discover/Diner's Club)
The caller will need our ship's name (Carnival Destiny) and the guest's name and cabin number.
1-877-CCL-SHIP (1-877-225-7447) from the U.S.
1-732-335-3284 from Canada and outside the U.S.
Maritime Telecommunications Network Customer Service Desk: 800-799-2411
Can special diets be accommodated?
Guests with diet requirements can be accommodated on board. We do not have Dieticians onboard; therefore, we can only offer assistance with simple requests such as the method of preparation of menu items. The special diet requirements need to be arranged with the guest's Headwaiter on the first night of the cruise. Every menu (in the dining room) has Spa Carnival Cuisine Fare. These items are lower in calories, sodium, cholesterol and fat. Salads are prepared with diet dressing. Desserts are prepared with Sweet'N Low or NutraSweet instead of sugar. In addition, each menu has one vegetarian entree. Low-cholesterol egg substitute is available upon request as well as diet jellies at breakfast.
The following simple diets can be prepared onboard:
- Vegetarian
- Salt-free
- Bland
- Low sugar
- Gluten free
The following food is not available onboard:
- Kosher meals
- Baby Food and Formula
What dining options are available on board?
There is no shortage of food onboard; enjoy a quick snack out by the pool, hit the buffet or enjoy 24 hour room service all included in your cabin price! The buffet includes all types of food around the clock, so if you're looking for a sandwich, salad, international cuisine, or just a slice of pizza, your cravings will be satisfied.
Additionally, the formal dining rooms offer a nicer, sit-down meal for the times you're more interested in being waited on. View sample menus here:
Sample Breakfast Menu
Sample Lunch Menu
Sample Dinner Menu
These meals are also included in your cruise price.
Can I sit with my friends at dinner?
Carnival will offer Open Seating in the formal dining rooms each night, which means you can dine at your leisure during their operating hours. If you want to sit with specific people for dinner, you should simply arrive together at the dining room. The dining room staff will then seat your group at a table.
To best accommodate seating a group together, please arrive on time, as tables may fill up and large groups may not be able to be accommodated all at one table.
Is child care available?
Carnival will still run its Camp Carnival, Circle "C", and Club O2 programs for kids up to 17 years old, and will offer babysitting for an additional charge. Please click here for complete details.