311 Cruise 2017 is currently full. If we have cancelations prior to departure (which we often do), we will fill those rooms via our Waiting List.
When signing up for the waiting list, you will be asked what type of stateroom you want. You will be required to put down a $199 deposit that is NON REFUNDABLE, except in the event we do not have a stateroom for you by January 12, 2017. This means that we will refund your deposit if we cannot accommodate your stateroom request by January 12, 2017, but you will forfeit your deposit if you decide to take yourself off the list before that time.
After January 12, 2017 we will send an email to everyone still on the waiting list asking if they would like to remain on it. If you would like to take yourself off of the waiting list at that time, you may do so and receive a check for the full refund of your deposit. If you choose to stay on the waiting list past January 12, 2017, and we cannot accommodate your stateroom request before the cruise sails, we will automatically refund your deposit a few weeks after sailing.
FIRST AVAILABLE - If you chose “First Available – Waiting List First Available”, you are committing to take any type of stateroom that may come available, including suites.
PLEASE NOTE: In order to abide by the safety regulations for the capacity of the ship; we cannot book any more triple or quad cabins. We have reached our capacity within those categories. Guests who join the waiting list may only purchase a double cabin. If you have more than 2 guests in your party, you will need to sign up for two double occupancy wait list cabins. Individual guests may sign up for the waiting list as Independent Travelers to be matched by contacting us.
Stateroom Selection: During booking you will select your desired stateroom category and occupancy, so check out the pricing page. You will select your exact room assignment, so also check out the Norwegian Jade’s deck plans.
Sixthman Usernames: You'll need to login with (or create) a Sixthman Username to book. If you've traveled with Sixthman previously or signed up for the 311 Cruise 2017 Pre-Sale you have a username. Recover forgotten login credentials here, or contact us or try our live chat for immediate assistance. If you or a guest needs a Sixthman Username you can create one while booking.
Guest Permissions: If you were a Lead Passenger on a prior event and are sailing with the same guests, your guests will be in a dropdown list for you to add to your stateroom. If you're sailing with someone who has a Sixthman Username but has NOT sailed with you previously, have your guests login to their Sixthman profile and add your username to their 'Approved Lead Passengers' list in the 'Guest Permissions' section. They'll then be on the dropdown list for you while booking.
Naming Guests: You can add your guests later but fees may apply. See "Can I make changes to my reservation?" here for more details. You are obligated for the full cruise fare of the occupancy level you select during the reservation process even if you do not add guests to fill your entire stateroom. If you wish to add guests beyond the capacity of the occupancy level you select during the reservation process you may do so based on availability for the additional cruise fare associated with the transaction.
Credit Card Payment: Visa, MasterCard, Discover, and American Express are all accepted. If you are paying with multiple credit cards, you will need all of the credit card numbers (with expiration date and card verification number) as well as the name and billing address for each card.
Booking your stateroom is easy! You can book online at 311cruise.com/booknow, or over the phone by calling 877-379-9181.
PLEASE NOTE! Lead Passengers, if you or your guest(s) needs a Sixthman Username you can create one while booking. If you and your guest have Sixthman Usernames, have your guest add you as an Approved Lead Passenger in their account. You'll then see your guest in Your Authorized Guests list and you'll be able to add them as a guest in your cabin while booking!
Anyone who has traveled with Sixthman previously has a username and will not need to create one. If you don't know your login credentials, you can recover them here.
Each guest needs a Sixthman Username to create, manage, or be added to a reservation. Click here to create your Sixthman Username.
If you have traveled with Sixthman previously or signed up for the 311 Cruise 2017 Pre-Sale, you have a username and will not need to create one. If you don't know your username, you can recover it here. You can also contact us and we will be happy to look it up for you (try our live chat feature or contact us).
Use your Sixthman Username to login throughout the year to update your personal information, make payments, add guests, or make changes to your reservation. To manage your reservation, sign in using your Sixthman Username here.
ALL DEPOSITS AND PAYMENTS ARE NON-REFUNDABLE. If you wish to protect your investment, we strongly recommend the purchase of travel insurance. We've teamed up with Travel Insured to offer two levels of insurance: a standard insurance policy and a 50% Cancel for Any Reason add-on policy.
- Travel Insured's standard policy will reimburse cancellations at 100% of monies paid for covered cancellation reasons.*
- Travel Insured's Cancel For Any Reason add-on policy will reimburse up to 50% of monies paid when cancelling for any reason not covered by the standard policy when cancelled at least 48 hours prior to sailing.*
*To review both insurance coverage policy details, please click here. If you have cruise insurance and need to cancel for a covered condition, you can make a claim with Travel Insured to recover any lost payments.
See the Ticketing Contract for full details.
Enroll in automatic billing and customize your own payment schedule! See the details here.
If you decide not to do automatic billing, this minimum payment schedule allows guests to make installment payments on their cruise over time. The date that you place your reservation will dictate your minimum deposit amount, after which you would be required to make any future payments according to the schedule. To make a payment on an existing reservation, please login to your account here.
Payment Schedule - Interior & Ocean View Staterooms:
- $199 per person due at the time of reservation and;
- Another $249 per person is due on September 29, 2016
- Another $299 per person is due on November 29, 2016
- Remaining 100% is due on December 29th, 2016
Payment Schedule - Balcony & Suite Staterooms:
- $299 per person due at the time of reservation and;
- Another $349 per person is due on September 29, 2016
- Another $399 per person is due on November 29, 2016
- Remaining 100% is due on December 29th, 2016
Deposits are based on a minimum of double occupancy.
Past due payments are subject to a $35 late fee. See the TERMS AND CONDITIONS for full details.
To make a payment, booked guests can login to their Sixthman account and click 'Make a Payment' next to their reservation. Any named guest on a reservation can submit an online payment.
Payments can also be made via phone by calling Sixthman at 877-379-9181.
The Lead Passenger on the reservation is responsible for making sure minimum payments are met. However, each guest can log in (or call in) individually to make their own payment for their share of the cabin with their own credit card information.
When making the reservation, the Lead Passenger can pay for only their portion of the minimum initial deposit, but the reservation must be brought current within 72 hours. Within this time frame, other passengers can make their initial payments. The Lead Passenger is responsible for making sure the reservation is current within 72 hours or will risk cancellation.
If you are the lead passenger with an existing reservation you can add a guest online. First, your guest needs a Sixthman Username, and needs to give you permission to add them to your stateroom.
Provide your guest with your Sixthman Username, and have them create a Sixthman profile here, or login to their existing profile. In the Guest Permissions section have them add you to their Approved Lead Passengers list.
Once they're done, you can login to your profile and they'll appear in Your Authorized Guests list. Now, go to your current reservation and add them in the Personal Information section.
To let someone add you to their reservation, you'll need to have a Sixthman Username and add your lead passenger to Your Approved Lead Passengers list. Create a Sixthman profile here, or login to your existing profile. Then, in the Guest Permissions section, click the "Add New Lead Passenger" button and enter your lead passenger's username. Once you save it, they'll appear in Your Approved Lead Passengers list. You're all set, the lead passenger can now add you as a guest in their stateroom!
Sixthman offers you a leading travel insurance plan through our partnership with Travel Insured International. Travel Insured specializes in providing quality coverage and superior customer care and claim service to our Sixthman guests. When you add our plan to your trip, you protect yourself from your policy's effective date through your return home. Your prepaid trip costs are protected against Trip Cancellation or Interruption due to an unforeseen accident or illness to you, your traveling companion or a family member. You also receive Emergency Medical Protection, Baggage Protection, Travel Accident Protection and Worldwide Emergency Travel Assistance available 24/7 during your trip.
Remember that sometimes unwelcome events occur to disrupt great trips:
- You are protected, up to full trip cost, if bad weather causes your common carrier to cease operating for 24 hours or more.
- Illness or injury to you or a traveling companion or immediate family member causing you to cancel or interrupt your trip.
- Missed Connection coverage can pay your expenses (up to $500) to rejoin the cruise or tour when you miss the departure due to a three-hour or more flight delay.
- Emergency Medical Expense covers you if you need treatment in a foreign hospital for a sudden illness or accident. We guarantee your admission!
- Trip Cancellation can cover terrorist events, a job layoff (if employed for 1 or more year) or jury duty.*
- Assistance will be there if you lose medications or a passport, or need help canceling lost credit cards.
This coverage must be purchased before your final payment due date. Coverage for all benefits except trip cancellation will begin on the departure date. The trip cancellation benefit will begin at 12:01 AM on the day after Travel Insured receives your application. For pre-existing conditions to be covered you need to purchase Insurance within 21 days of your deposit (other restrictions apply).
Travel Insured also offers Cancel For Any Reason 50% Protection. The Cancel for Any Reason option is only available when specifically requested on the original application and the appropriate premium has been paid. The Cancel For Any Reason benefit must be purchased within 21 days of your initial trip deposit. This benefit allows the insured to receive a refund of up to 50% of covered trip costs on reservations cancelled up to 48 hours prior to departure for any reason outside of the covered circumstances.
This is a summary only containing highlights of the plan. Download an Insurance PDF for complete terms, conditions and exclusions that apply. Please Note: Residents of Georgia, Kansas, Louisiana, Minnesota, Oregon, South Dakota, Utah, Texas and Washington have separate Certificates of Insurance in compliance with state requirements.
We know you might have questions about what is and is not covered so we encourage you to read the Insurance PDF or call Travel Insured at 1-866-684-0218 and specify you are calling about Sixthman Travel Protection.
You may purchase travel insurance while placing your reservation online or by calling Sixthman Guest Services at 1-877-379-9181 after your reservation has been placed. Insurance is sold per person and based of the amount you'd like covered (minimum coverage is the per person cost of the cabin plus all taxes and fees). You may also call Sixthman to request additional coverage for other non-cruise travel, such as airfare and deposits on ground or hotel.
For a complete list of rates and coverage details please visit www.sixthman.net/insurance. Please note that the CFAR benefit (CANCEL FOR ANY REASON) is in addtion to the standard policy and allows a refund of up to 50% of the non-refundable Trip Cost for reservations that are canceled without a covered reason up until 48 hours prior to sailing. This benefit must be purchased within 21 days of trip purchase.
A minor is defined as an individual under 18 years of age as of March 2.
A young adult is defined as an individual between the ages of 18 and 20 as of March 2.
An adult is defined as someone 21 years of age or older as of March 2.
Minors and young adults must be accompanied by an adult in the same or connecting stateroom.
Minors traveling with an accompanying adult, who is not the minor's parent or legal guardian, must have a Parent/Guardian Consent Release Form (PDF) that authorizes the minor's travel and further authorizes medical treatment in case of an emergency must be delivered to a Norwegian representative at the pier during check-in. Failure to produce this letter at embarkation may result in boarding being denied, with no refund of cruise fare provided.
Infants sailing onboard a Norwegian vessel must be at least six months of age at time of sailing.
Note: Two people under the age of 21 may travel together in the same stateroom if they are a married couple and provide proof of marriage to a Norwegian representative at the pier before embarkation.
Guest ages will be verified at embarkation. Guests not conforming to this policy will be denied boarding and assessed a 100% cancelation penalty. NO exceptions will be made at embarkation.
Only Lead Passengers can request to change or remove existing guests, or to upgrade to a higher priced category. Downgrading your cabin to a cabin of lesser value is not allowed. The Lead Passenger must request these changes by phone or email. In some cases a signed Reservation Change Form may be required. This form can be found here.
Because the Lead Passenger owns the reservation, any changes to this passenger are subject to a Lead Passenger change fee of $299, and will require a signed Reservation Change Form. No lead passenger changes or transfers are permitted after December 29, 2016 OR once the event is on a waiting list, whichever comes first.
ALL names must be received by December 29, 2016. Each reservation is allowed one free name change prior to December 29, 2016. Additional changes prior to that date are subject to a $50 administrative fee per change.
Any changes, including adding unnamed guests made after December 29, 2016, but more than one week before the cruise are $75 per change. Any changes, including adding unnamed guests made within a week of the cruise are $100 per change. Changes or additions made within the week prior to sailing must be done in person at check-in, and may incur a fee up to $299 per change.
Guests traveling by themselves in their own stateroom are responsible for the double-occupancy rate of the stateroom. Single occupancy staterooms will be charged Taxes and Fees for only one guest, and will receive a discount of $199.00 off the second cruise fare.
You also have the option of participating in the Independent Traveler Program (ITP). Read the FAQ on the ITP here.
If you are planning on joining us for 311 Cruise 2017, but you haven't been able to find someone to go with you, don't worry - this is the program for you!
The Independent Traveler Program (ITP) allows you to book a cabin and only be responsible for your half of the cabin (plus the standard taxes and fees of $215.00). However, by signing up for the ITP, you agree to be paired with another guest who is also participating in the ITP. Full details can be found here.
Interested? Have questions? Please contact us at email@example.com or call 877-379-9181 for this unique opportunity!
One week after missing a scheduled payment date, a late fee of $35 is added to the reservation.
Three weeks after missing a scheduled payment date, a final notice of impending cancellation is sent, and the reservation may be cancelled by Sixthman within 7 days.
If you are unable to make a payment as scheduled, please contact Sixthman PRIOR to the payment due date. In extreme circumstances, alternate payment schedules may be arranged. Alternate payment schedules are solely at the discretion of Sixthman. Defaulting on alternate payment arrangements will result in immediate cancellation of your reservation.
Looking for the perfect gift? Visit sixthman.net/giftcard to give the gift of Sixthman to your friends and family for birthdays, holidays, or for no reason at all! Purchase a Sixthman Digital Gift Card and enable your recipient to LIVE LOUD on the music vacation of their dreams.
Sixthman Gift Cards can be used as a payment on a reservation. Gift cards used on reservations already paid in full will have the amount applied as onboard credit to cover drinks, merchandise, spa treatments, excursions, specialty dining and more! The gift cards have no fees.
Gift cards must be redeemed at least 14 days prior to sailing and cannot be redeemed on board. Be sure to read the FAQs and the terms and conditions at sixthman.net/giftcard for full details!
Note that Norwegian branded gift cards are not able to be used for payment on a Sixthman reservation. You can, however, redeem them on board.