Once Onboard
- What is the smoking policy on the Norwegian Pearl?
- How do I pay for on board expenses?
- What shore excursions are available and how do I book them?
- What is the dress code onboard?
- What dining options are available on board?
- Can special diets be accommodated?
- Is there internet access onboard?
- What types of ship to shore communication are available?
- What type of child care is available on board?
- What is the Photo & Video Etiquette?
What is the smoking policy on the Norwegian Pearl?
Public areas throughout all our ships are smoke-free. If you smoke cigarettes, you can do so on your balcony, in the casino or in the Cigar Bar (when available). If you prefer pipes or cigars, you can smoke in the Cigar Bar or designated smoking lounge. Also, you can smoke cigarettes, pipes and cigars outside on open decks, PORT side, (just not around food venues, sports decks, kids’ pool areas and other designated nonsmoking areas). Smoking inside your stateroom will result in a $250 cleaning charge added to your onboard account.
How do I pay for on board expenses?
For your convenience, all shipboard expenses are charged to NCL's special onboard credit program. Sign up on the first day of your cruise, by establishing your method of payment with Visa®, MasterCard®, American Express®, Discover®, Diners Club®,travelers checks or cash. If you choose to settle your account with cash, a deposit will be required in advance. You may also use your debit card; however, please be advised that NCL obtains pre-authorization which some banks may hold for up to 30 days.
What shore excursions are available and how do I book them?
You can check out the amazing shore excursion opportunities on NCL’s website.
You cannot book shore excursions with NCL until you are issued a reservation number, which will happen about 4-6 weeks before the cruise sets sail. Once you have been issued the booking number, you can book excursions online at NCL’s website.
What is the dress code onboard?
The dress code for 311 Caribbean Cruise 2013 is much more relaxed than a normal cruise. We want you to be comfortable! The only thing we ask is that you don't wear bathing suits or ripped clothing in the dining room. As we get closer to cruise time, we’ll be announcing several "theme nights" – so be prepared to get creative and join in on the fun!
What dining options are available on board?
There is no shortage of food onboard; enjoy a quick snack out by the pool, hit the buffet or enjoy 24 hour room service all included in your cabin price! Certain specialty restaurants are available with either nominal cover charges or fixed price menus and à la carte pricing in addition to the standard dining program.
Additionally, the formal dining rooms offer a nicer, sit-down meal for the times you’re more interested in being waited on. These meals are also included in your cabin price.
For more information about the restaurants aboard the Norwegian Pearl, click here.
Can special diets be accommodated?
There are special menus for youngsters and special entrées from Cooking Light®. Special meals are available including low-calorie, vegetarian, no MSG, low/no sodium and low/no cholesterol meals, as well as sugar-free and fat-free desserts.
Is there internet access onboard?
The Norwegian Pearl is equipped with a 24 hour Internet Café. Give your friends and family back home your personalized email address (printed on your cruise ticket) and stay in touch throughout your cruise. Click here for more information on rates and services.
What types of ship to shore communication are available?
All of NCL's ships have computer terminals you can rent by the hour at the Internet Café. You can also telephone, telex, radiogram or fax to anywhere in the world and be billed* at applicable ship-to-shore rates.
NCL guests can also be contacted onboard by calling 1.888.NCSHIPS (1.888.627.4477) from the USA. For the rest of the world please dial 1.732.335.3280. Guests may be reached in their staterooms directly from shore via the ship’s satellite. Messages about missed incoming calls also will be delivered to guest staterooms where guests may call back* the shore via satellite.
NCL Ship Telephone & Fax Numbers
When calling from the United States: Dial (888) 627-4477, select the ship, and enter your credit card information.
When calling from outside the United States: Dial (732) 335-3280, select the ship, and enter your credit card information.
For information about NCL's innovative, new Freestyle Cellular Service, click here.
*Please use American Express, MasterCard and Discover Card, only.
What type of child care is available on board?
Click here to learn about Norwegian's Splash Academy and Entourage complimentary programs for kids and teens
What is the Photo & Video Etiquette?
Cameras are permitted everywhere on board, but please refrain from using your flash in any indoor venue. Use of audio recording devices or professional video cameras will not be permitted anywhere.