Top Questions

What is the 311 Caribbean Cruise?

The 311 Caribbean Cruise 2012 is setting sail May 10-14, 2012, from Miami to Half Moon Cay (our own PRIVATE ISLAND in the Bahamas!) on the Carnival Destiny.
 
311 is taking over the Carnival Destiny ship again, but this time we’re headed to a private island where only 311 cruisers get to hang out for 2 days of sun, sand, clear blue water and the sounds of 311 and friends!  It’s going to be an unforgettable island party!
 
During the 4-night cruise, you’ll be able to see two 311 concerts & a 311 Q&A.  You & your cabin-mates will also get your own personal photo with the band.  We'll have various games & activities on board - and bands & DJ's playing all over the ship - day & night.
 
311 had such an amazing time on the cruise last year, they can’t wait to see you again! Think we can outdo last year’s cruise? It’s going to be hard, but we’re definitely up for the challenge.  Don't miss it!  Get on the boat with 311! 

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What does the price of the 311 Caribbean Cruise include?

The price of your room includes:

  • Roundtrip cruise from Miami to Half Moon Cay
  • Cabin for 4 nights with a two day private island party
  • All meals (there's gourmet fare in the formal dining rooms, casual indoor and outdoor grills open for meals throughout the day and 24-hour room service).
  • Non-carbonated beverages (i.e. tea, juices, coffee).
  • Concerts by 311! (311 will play 4 shows, each guests is guaranteed to see 3 shows.)
  • Live music on Half Moon Cay including a 311 beach Show!!
  • Photo with 311
  • Shows from support bands & DJ's
  • Awesome 311 inspired onboard activities, games, & theme nights
  • Free entrance to hot spots like the ship's disco and casino.
  • Use of the ship's beautiful pools and giant waterslide (all with plenty of deck space to enjoy a cocktail and some great music).
  • Use of the ship's health and fitness center.
  • Camp Carnival facilities and activities if you're bringing children.
  • Taxes, port charges and ticketing are added at check-out and pre-paid by you ($179.00 per person).


Not included are:

  • Gratuities ($10.00 per person, per day will be charged to your onboard spending account to cover tips for your cabin stewards & all waiters, etc (this fee is charged on board & is standard on all cruises).
  • Gambling.
  • Spa.
  • Alcoholic beverages.
  • Soft drinks & bottled water. (However, cards are available for a low price which get you unlimited soft drinks throughout the cruise.)
  • Any drinks, shore excursions, events or tours in the Port.
  • Airfare to/from Miami
  • Ground transportation (Although not included, see our recommended Miami area shuttle services here.)
  • Travel insurance (available through Sixthman). For more information, see Travel Insurance details.

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How do I make a payment?

To make a payment, booked guests can login to their Sixthman account here and click 'Make a Payment' next to their reservation.  Any named guest on a reservation can submit an online payment.

Payments can also be made via phone by calling Sixthman at 877-379-9181.

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What information will I need to book my cabin?

During booking you will select the cabin category and occupancy you want to book, so check out the pricing page.  You will select your exact rooming assignment, so it wouldn’t hurt to become familiar with the Carnival Destiny’s deck plans here.

Sixthman Usernames:  Every guest must have a Sixthman Username.  Anyone who has traveled with Sixthman previously or signed up for the 311 Caribbean Cruise pre-sale has a username and will not need to create one. To create one, click here. For forgotten login credentials, recover them here; you can also contact us and we will be happy to look them up for you (try our live chat feature or contact us).

Guest Permissions: Lead Passengers, PLEASE NOTE!  Have your guests create a username and add you to their Approved Lead Passengers list.  (In the Guest Permissions section, they need to click "Add New Lead Passenger" and enter your username.)  Once they're done you'll see them in Your Authorized Guests list and you'll be able to add them as a guest in your cabin while booking. 

If at the time of booking you don't know who will be joining you, you can add your guests later.  Be advised that you are obligated for the full cruise fare of the occupancy level you select during the reservation process.  So, in the event that you do not add guests, you are still financially responsible for the entire cabin.  If you wish to add guests beyond the capacity of the occupancy level you select during the reservation process you may do so based on availability for the additional cruise fare associated with the transaction.

Naming Guests: You can add your guests later but fees may apply.  See "Can I make changes to my reservation?" here for more details.  Be advised that you are obligated for the full cruise fare of the occupancy level you select during the reservation process.  In the event that you do not add guests, you are still financially responsible for the entire cabin.  If you wish to add guests beyond the capacity of the occupancy level you select during the reservation process you may do so based on availability for the additional cruise fare associated with the transaction.

Multiple Credit Card Payments: If you are paying with multiple credit cards, you will need all of the credit card numbers (with expiration date and card verification number) as well as the name and billing addresses for each card.

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How do I make a reservation?

Placing a reservation is easy! You can book a cabin online by clicking Book Now, or over the phone by calling 877-379-9181.

PLEASE NOTE: Lead Passengers, in order to book your cabin, you and your guests must each have a Sixthman Username. If you don't have a Sixthman username create your username here.  If you have traveled with Sixthman previously or signed up for the 311 Caribbean Cruise pre-sale, you have a username and will not need to create one.  If you don't know your login credentials, you can recover them here.

Then, lead passengers, provide your username to your guests in the cabin so they can create their own username and add you as an Approved Lead Passenger.  Once they're done you'll see them in Your Authorized Guests list and you'll be able to add them as guests in your cabin while booking!

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How do I let someone add me to their reservation?

To let someone add you to their reservation, you'll need to have a Sixthman username and add your lead passenger to Your Approved Lead Passengers list.  Create a Sixthman profile here, or login to your existing profile.  Then, in the Guest Permissions section, click the "Add New Lead Passenger" button and enter your lead passenger's username.  Once you save it, they'll appear in Your Approved Lead Passengers list.  You're all set, the lead passenger can now add you as a guest in their cabin!

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What is the payment schedule?

The minimum payment schedule allows guests to make installment payments on their cruise over time. The date that you place your reservation will dictate your minimum deposit amount, after which you would be required to make any future payments according to the schedule.  To make a payment on an existing reservation, please login to your account here

Payment Schedule - Interior Cabins:

  • $199 per person due at the time of reservation and;
  • Another $249 per person is due on December 1, 2011
  • Another $299 per person is due on January 5, 2012
  • Remaining balance is due on February 1, 2012

Payment Schedule - Ocean View Cabins:

  • $199 per person due at the time of reservation and;
  • Another $249 per person is due on December 1, 2011
  • Another $299 per person is due on January 5, 2012
  • Remaining balance is due on February 1, 2012

Payment Schedule - Balcony & Suite Cabins:

  • $299 per person due at the time of reservation and;
  • Another $299 per person is due on December 1, 2011
  • Another $399 per person is due on January 5, 2012
  • Remaining balance is due on February 1, 2012

Deposits are based on a minimum of double occupancy.

Past-due payments are subject to a $35 late fee. See the TERMS AND CONDITIONS for full details.


**Guests also have the choice to pay in full within 72 hours of booking to recieve a 5% discount off the cabin fare. Click here for full details. 

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How does ticketing work for my 311 shows?

311 will be performing 4 shows and every guest is guaranteed to see them perform THREE times! Once outside on the Lido Deck, once on the beach of Half moon Cay, and once at a ticketed show in the ship’s main indoor theater. Shows for all other artists will be General Admission and will not require a ticket.

For your indoor 311 show, you will choose between Show 1 or Show 2 and whether you would prefer Floor Level Standing Room or Balcony Seating.

As you make a reservation:

1. You will be asked for your cabin's headlining show preference. There will be two shows at similar times on two different days. Your entire cabin will be placed in the same show - people in the same cabin may not choose different shows.

2. You will be asked for your cabin’s zone seating preference. This refers to which “zone” or designated area of the theater you would prefer to sit in. The zones are based on real time availability and you will be placed in your zone according to when you picked it. For instance, if you are one of the first people to choose that zone, you will be seated in the front of the zone, if you are one of the last, you will be seated in the back of the zone. All zone selections are final, and are based on availability.

*Please Note: ALL zones on the floor are standing room only. You will be assigned a specific “seat” but there will be four people to a bench- two standing in front, two in back.

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What is the referral program for the 311 Caribbean Cruise?

You can earn money for referring your friends who have never attended a Sixthman event to 311 Caribbean Cruise whether you are sailing with us or not!

For Cruisers:  For each new cabin you refer to 311 Caribbean Cruise, you will earn $100 credit to your onboard spending account.  Referrers will see a $100 credit on their onboard spending account by the third day of the cruise.

For Non-Cruisers:  For each new cabin you refer to 311 Caribbean Cruise, you will earn $50 cash!  Referrers will be sent a check for the amount due after the cruise has returned to ensure the referred passenger sailed.

Policy Details: 

Referrals will be reconciled 3 weeks prior to sailing, and will appear on the referrer’s confirmation. Please contact Sixthman PRIOR TO sailing if your referral does not appear on your confirmation 

All guests in the referred cabin must be new to any Sixthman event, and the referral must be requested at the time of booking or registering for any waitlist.

The guest booking the new cabin must put your Sixthman Username in the REFERRAL blank when placing their reservation. Referrals are not retroactive, and cannot be added after the reservation has been made. Referrals do not apply during the pre-sale period, or after the final payment date.

Sign up for a Sixthman Username through www.sixthman.net/account and start referring today!

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What is the Independent Traveler Program?

If you are planning on joining us for 311 Caribbean Cruise, but you haven't been able to find someone to go with you, don't worry - this is the program for you!

The Independent Traveler Program (ITP) allows you to book a cabin and only be responsible for your half of the cabin (plus the standard taxes and fees of $179.00). However, by signing up for the ITP, you agree to (potentially) be paired with another guest who is also participating in the ITP. We will pair you based on availability (with the potential of not being paired at all). Full details can be found here.

Interested? Have questions? Please call us at 877-379-9181 for this unique opportunity!

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